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Stop
home leaks
in their tracks

Find out how to spot leaks in your home early and prevent them from causing costly bills and damage with the Look & Listen test

If you discover you have a leak, try our new Leak Visit service and you could get small leaks fixed for FREE!

Book a Leak Visit

The Look & Listen test is the quick and easy way to catch leaks early, think of it like an MOT for your home. By simply looking and listening out for home leaks, you can prevent water loss and costly damage.

If you discover a leak? Try our new Leak Visit service and you could get small leaks fixed for FREE.

Using the Look & Listen test is an easy way to detect leaks early. Regular checks of common sources of leaks (toilets, taps and tanks) can help you spot and stop leaks in their tracks, saving up to £300 a year.

Want to see the Look & Listen test in action? Expert plumber Ian is back and he’s here to show Alex and Olivia Bowen how to check their new home for leaks.

Use the Look & Listen test checklist to identify common signs of leaks in your home and take action before they lead to costly repairs.

Download the checklist

What to do if you have a home leak

Think you've found a leak?

Use the new Leak Visit service and you could even get your small leaks fixed for free.

Book a Leak Visit

Think you have a larger leak?

All the pipes and plumbing on your property up to the boundary are your responsibility, so if you think you have a leak it’s important to get it fixed quickly.

From the list of plumbers from Watersafe to our payment plans, our team are here to help support you through the process of tackling your leaks.

How we're
tackling leaks

Our team finds leaks across our network using the latest technologies. From the thousands of sensors we have deep underground to the highly detailed satellite surveys we use – leaks have nowhere to hide.

We already beat our target and reduced leakage by 18.3% in 2023/24 against a target goal of 17%. We're confident we'll meet our commitment to reduce leakage by 20% by 2025.

Why it’s important to tackle leaks early

Join Olivia and Alex as they share some real-life stories with our expert plumber Ian. From sharing tips about the Look & Listen test to uncovering the causes of the biggest home leaks, discover why it is so important to stop leaks in their tracks as soon as possible.

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