Privacy

If you send us a message by electronic mail it may be seen by a person other than the addressee.

We recognise the uncertainty that people have with sending information over the Internet. We will not send you unwanted e-mail messages or junk mail and your details will not be disclosed to any organisation beyond Affinity Water for marketing purposes without your explicit permission.

Information transmitted through this website is encrypted and therefore cannot easily be intercepted by or electronically delivered to third parties.

This Notice explains how we use cookies and similar technologies at Affinity Water, specifically on our website www.affinitywater.co.uk.

We use the following cookies:

Strictly necessary cookies: These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website or make use of e-billing services.

Analytical/performance cookies: They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.

Social Sharing Cookies: They allow you to share certain pages of our website on social media.

Marketing cookies: They allow us to show you relevant social media content and advertisements on other platforms.

As detailed in the table below, we use both session and persistent cookies on our website. Session cookies are temporary and are deleted when you close your browser. Persistent cookies remain on your device for a set period of time (as defined below) or until you delete them. We also use first-party cookies, which originate from Affinity Water, and third-party cookies, which originate from others such as Google and Facebook.

Some of the pages within this website use Google Analytics, a web analytics service provided by Google, Inc. (“Google”). We use Google Analytics to analyse the use of this website and you can opt-out of Google Analytics here https://tools.google.com/dlpage/gaoptout

You can update your cookie preferences anytime on our website cookie banner. Most browsers allow you to reject all cookies, whilst some browsers allow you to reject just third-party cookies. For example, in Internet Explorer you can refuse all cookies by clicking “Tools”, “Internet Options”, “Privacy”, and selecting “Block all cookies” using the sliding selector. Blocking all cookies will, however, have a negative impact upon the usability of many websites, including this one.

To learn more about cookies visit www.allaboutcookies.org.

You can find more information about the individual cookies we use and the purposes for which we use them in the table below:

Find out about how we share data with Credit Reference Agencies and what this means for you.