Your one-stop shop for tackling common water supply issues at home!
Thousands of customers contact us everyday for advice on a variety of issues within their home. We've created a series of quick and easy videos to help you tackle problems at home such as leaks, low pressure and much more!
Duration - 00:47
Summary : Winter can be very harsh, and it often takes it toll on your pipe work. Here we show you how to lag your pipes at home to try and prevent them freezing over the colder months.
Wrap up warm in winter
Duration - 01:01
Summary : Has your bill significantly increased? Leaks within your home could be one of the reasons why. Property expert Sarah Beeny and plumber Ian Briggs are here to show you how you can find home leaks.
Duration - 00:39
Summary : When the chill of winter sets in, the last thing you want to deal with is the frustration of a frozen pipe. It's a common issue that can lead to pipes bursting and costly damage. Our handy guide is here to help you tackle this freezing problem head-on.
Duration - 00:44
Summary : It's really easy to take a meter reading. Watch as Rob shows you what to do and the various ways to submit a reading to us.
Submit a meter reading online
Duration - 00:57
Summary : Sarah Beeny and expert plumber Ian show you how you can check for home leaks to help save water, money and prevent future problems.
Industry approved plumbers
Duration - 00:29
Summary : Want to know an easy and quick way to save money on your water and energy bills? TanyaHomeInspo shows you how to become more water efficient inside your home with her water saving tips!
Did you know, you could also get FREE Water-saving devices for your home and save even more water!
Duration - 01:00
Summary : Save water, energy and money with Joes Garden as he shows you how to become more water efficient in the garden.
Saving water in the garden
Duration - 00:31
Summary : Unfortunately bogus/scam callers (people pretending to work for us) are sometimes a problem in our area. We want you to feel as safe as possible in your home, so we're here to give you tips on what to do if someone knocks at your door, and how to check if they're genuine.
Join our safeguard scheme (register for a password)
Duration - 01:49
Summary : Do you have discoloured or aerated water? There is no need to be alarmed, watch our video and let our resident expert Rob explain the causes of this and possible solutions.
More about the quality of your drinking water
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