Retailers - Affinity Water - Taking care of your water

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I’m a retailer

I'm a business or non-household customer

Retailers

I'm a retailer

Below you can access all the information you need about the service we provide you as your wholesaler, how we can support you, our charges and our policies

Alerts & Works

Charges & Services

Meter reading & data logging

Hydrant licences

Help & guidance

Policies and good practice guidance

Unplanned support

FAQs

Non-householders

I'm a business or non-household customer

Want to find out who your Retailer is or switch?

Did you know that as a business/non-household customer you can choose who provides your water and wastewater services?

Find out more

Find out about Smart Metering

Got a leak or want to save water?

Find a plumber or groundworker

View our policies

Water fittings regulations

Need a map of our pipes?

Water Quality

Wastewater

Alerts and works

Have you got a water supply problem or want to see works in your area?

Whilst your Retailer handles your billing and customer service, we're still responsible for the water network, it’s maintenance, improvement and responding to emergencies.

View our current alerts and works

Water-saving tips & devices

Save Water

Retailers & non-household customers

I'm a retailer

I'm a business or non-household customer

Want to find out who your Retailer is or switch?

Have you got a water supply problem or want to see works in your area?