Monday 24th March 2025

Your water is back on

We’re really sorry for the problems with your water today. We’ve fixed the broken valve and you’ll see your water flowing back to normal soon.

Appearance of your water

If your water is discoloured or cloudy, don’t worry this is normal. We know it doesn’t look nice, but it’s not harmful and you can help by running your cold tap until it’s clear. To find out more, please click here.

We updated this message at 13:45 and we'll remove it after 17:45

What's happened so far?

(13:40) Repairs completed, all customers are back in supply.

(12:55) A further shut is required for the repairs to continue as the pressure is still too high, customers within the new shut may experience no water, see updated streets affected above.

(12:10) The mains were shut for the repairs to continue, customers within this zone may experience no water, please see streets affected above.

(11:35) Planned works taking place today to replace a broken valve on Stortford Hall Park.