I've not used a WIAPS approved plumber and they do not have permission to dig on the public highway and cannot connect to the boundary stop tap.
Re-lay the pipework within regulations stated at the top of this page.
Use a lead lock fitting to connect to the existing lead supply. This will be a temporary measure until we come and do the works.
Leave enough pipework to reach the boundary stop tap + 1 meter extra, so that we can make sure there's enough pipework to connect to the stop tap.
If you're not able to achieve a depth between 750mm - 1,350mm or are unable to go through foundations, please contact Networks regs for further guidance.
Before you backfill the excavation, you will need to provide photos, which are explained below:
These photos will need to be approved by our Network Regulations team before a connection can be agreed. Information on where to send the photos via email is below.
- The depth of the pipework at the boundary and midway (min depth 750mm - max depth 1350mm) – the picture must clearly show the depth with a tape measure or measuring stick.
- The pipework rising into the property
- The pipe within the excavation at the boundary of the property
- Photo of the new pipe connected to the internal stop tap.
- Photo of the new pipe taped or capped end.
- Photo of pipe entering through foundation showing insulation and ducting with duct, sealed or capped.
Fill out our form below, or send these photos to: network.regs@affinitywater.co.uk and include the following:
- Name
- Address
- Email address
- Contact number
- Attached photos meeting the above criteria
What happens next?
Our regulation team will review the images to make sure they meet regulations. If we’re happy with the information, our contact centre will contact you to book an appointment with a technician to attend and raise follow on works.