20 results found for help with paying bills.
Get some help if you're struggling to pay your bill. We have many schemes to help make paying your bill a little easier if you're struggling financially.
Whether you're finding it hard to keep up with bills or need additional support due to specific circumstances, we’re here to help. With our Help to Pay schemes and Priority Services Register, you can get the assistance you need when you need it most.
Get help with paying your bill. If you’re struggling to pay your bill, we’re here to support you. You can set up a payment plan to spread your payments or explore our schemes, like applying for a reduced bill, a bill cap scheme, and many other options. Get help and support
If you’re finding it difficult to pay your water bill due to financial hardship or a recent change in financial circumstances, we may be able to provide help to reduce or clear your arrears through our debt support schemes.
Stay on top of your water bill. Instantly view your bills or download a statement, manage your payments, pay your water bill easily and keep track of your usage to help you save water and money. Log in or register
If you're having trouble paying your water bill, please don’t worry, we’re here to help. Read how we helped customers who had problems paying, and if you can relate to their story, please get in touch.
Need financial help with your bill? It's the quickest and most secure way to manage your bills with My Account. Take charge of your bills—view or download bills and statements whenever it suits you. Make the switch today.
We have a range of financial support schemes which can help to reduce your water bill or help by paying off outstanding debt. These options require payments to be maintained. If you have a low income or are in receipt of benefits such as Universal Credit or housing benefit, you may be eligible for a reduced bill.
Affinity Water - pay your bill online, set up a direct debit, tell us you’re moving, report a leak or find answers to your frequently asked questions
Need help paying your bill? Our customer affordability team are understanding and will not judge, there are plenty of ways in which we can help you.
Need help paying your wastewater charges? We collect charges for some customers on behalf of their wastewater provider. They have separate schemes available to help customers struggling with their bills.
Below are a list of links to our online forms and helpful advice. If you would like any of the information in large print, braille or audio. Please call us on 0345 357 2406 or complete our priority services form.
Using less water can help you save money on your bills. We have lots of water-saving tips to help and you can get free water saving devices. Take the short quiz to claim yours. We’ve created a guide to help you understand all the different bits of information on your new bill.
If you're having trouble paying your water bill, please don’t worry, we’re here to help. Read how we helped customers who had problems paying, and if you can relate to their story, please get in touch.
Tell us about your circumstances and we'll be in touch with how we can help. If you prefer to speak to us call 0345 357 2412.
If you have any queries about your account, you can view, pay, and get help with your bills online using My Account. It's the quickest and easiest way to manage your account, or you can always contact us for assistance.
Tell us about your circumstances and we'll be in touch with how we can help. If you prefer to speak to us call 0345 357 2412. Discover how we helped Dan manage his water bill with a flexible payment plan, home visit, and financial advice. Get support tailored to your needs.
Learn how to identify leaks, monitor usage, and lower your water bills effectively.
Help & support. Watch our handy how to guides. Every day, thousands of customers contact us for advice on issues in their homes. Watch our quick, easy videos to help you tackle problems at home such as leaks, low pressure, and much more! Start watching
Affinity Water are proud to have extended their Water Assistance Scheme to a number of additional partners in support of the cost-of-living crisis. They are supporting 30,000 household customers who are most in need with a one-off £50 payment towards their water bill this year.