Retailers - Hydrant Licence Application

To access our water network, you’ll need to apply for a hydrant licence.

We do not hire or sell standpipes. Good-condition standpipes that are fitted with an approved Double Check Valve can draw water from our network with the appropriate valid hydrant licence.

Please note: If the form is not completed within 20 minutes, the page will expire, and your information will be lost. If you think that your application may have been lost, as you haven't been contacted by a member of the team at least 3 days after you submitted your application, please get in touch with us at hydrant.licensing@affinitywater.co.uk

Fields marked with * are mandatory.

Licence required
Please select the licence type *
If you choose to apply for an annual licence, you’ll be asked to use points on our approved washout list. These are pre-checked points. The washout list will detail any restrictions. If you’re applying for a Short-Term licence, we will check the hydrant/washout before use to ensure it is suitable. Please allow up to 7 days for us to put your licence in place.

Company contact details
Title *
Full name *
Company name *
Company address *
Company postcode *
Company telephone number
Email address *

Site contact details
Full name *
Email address *
Site telephone number *

Washout and/or Hydrant Location
You can access our approved washout list, or choose a washout or hydrant at a specific location. Our approved washout list is a selection of washouts/hydrants throughout our supply area that have already been checked for suitability. We have various points across our supply area and use what3word to help customers locate each point. Some washout/hydrant points are highlighted as being suitable for tankers or small vehicles. If you’re able to safely store and transport water to the site, you can use these washouts/hydrants which are available for immediate use.
I wish to use approved washout list
If you need a specific washout/hydrant you will be asked to provide the location details below. This can take up to 7 days to process.

Location 1
Description of location 1
Road name
Town
Postcode
What 3 Words (reference)

Location 2
Description of location 2
Road name
Town
Postcode
What 3 Words (reference)

Location 3
Description of location 3
Road name
Town
Postcode
What 3 Words (reference)

Water usage
Reason why water is required *
NOTE: Please provide the dates below to prevent any delay with your application.
Usage start date *
Usage end date *
Estimated daily consumption (cubic meters). Please note: 1 cubic meter = 1,000 liters. *

Standpipe details
We do not sell or hire standpipes. The Hydrant Licence will be subject to you using your own standpipe. It must be in good condition and fitted with an approved Double Check Valve to protect against backflow. Please note: For customers wishing to use a 63mm standpipe, the minimum charge band is 1-10 cubic metres/day. We’re currently unable to provide standpipes for hire or sale. However, we operate with unmetered standpipes and have always allowed customers to use their own standpipe(s). The standpipe(s) must be in good condition and fitted with a working double-check valve.

Using your own standpipe(s)
Please Note: All standpipes must be in good working order and have a working Double Check Valve fitted.
Standpipe size *
Specify size (other)
Quantity *

Water tank use (if applicable)
For equipment which includes water tanks, please give tank size (cubic meters):
Average number of tank fills per day

Protection from contamination
For each item of equipment other than standpipes, please provide the vehicle type and registration number if the vehicle is mobile or serial number if the vehicle is immobile.
Vehicle types
No. of small vehicles
No. of small vans
No. of small tankers
No. of medium tankers
No. of large tankers
No. of extra large tankers
Please list all vehicle types and registrations (use a comma between each entry)
Please state the method of protection against backflow at:
Standpipes e.g approved double check valve *
Inlet to tank/cistern - e.g. air gap: (if not applicable enter 0) *
Supporting Information

VAT information
You'll be charged VAT. If your predominant trading activity falls under one of the following headings then you are liable to pay VAT on your water charges. Please note: This is a legal declaration which may be seen by an inspector from H M Revenue and Customs. If you make a false declaration, you may be prosecuted or fined.
Does your main economic business activity fall within division 1,2,3,4 or 5 of the Standard Industrial Classification (1980)? *
* Division 2 covers extraction of minerals and ores other than fuels & manufacture of metals, mineral product and chemicals.

Other information
How did you hear about us?
Please use the space below to give us any further information that will help us to respond to your request.
In case we have a query with your form please enter a contact email address here.
Your contact email address *

Terms and conditions
Please read the terms and conditions of hydrant use (opens in a new tab/window). By pressing SUBMIT, I certify that the details given are accurate and that any change in equipment, add location, or consumption will be notified to Affinity Water.
I have read and accept the Terms and Conditions *

Data protection: The information you provide may be used by Affinity Water to provide you with water services, give you information about your water supply and manage your account; including the collection and recovery of charges. We also collect charges on behalf of Thames Water and Anglian Water who provide sewerage services in our supply area. Read our full privacy policy.

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Washout/Hydrant Licence Application Form

Licence required

Company contact details

Site contact details

Washout and/or Hydrant Location

Location 1

Location 2

Location 3

Water usage

Standpipe details

Using your own standpipe(s)

Water tank use (if applicable)

Protection from contamination

VAT information

Other information

Terms and conditions