Keep heating at a low temperature
We know that heating non-household properties and businesses can be expensive for your customers, but so is a burst pipe. Leaving the heating at a low temperature over winter can help to prevent pipes from freezing. Some systems even have a handy frost setting too.
If your property is going to be empty for a long time, you might want to speak to a plumber about turning off your water supply and draining down the system.
If you're going away for a short time, it's a good idea to programme your heating to come on at a low temperature (some systems have a frost setting). If possible, ask someone nearby to pop-in to your premises and check everything’s OK.
If it’s very cold outside leave central heating on a low setting overnight.
Make sure your boiler's been recently serviced to ensure it is running effectively.
Reduce draughts by closing the doors and windows to parts of your property that aren't heated.