Friday 4th April 2025

Your water is back on

We’re really sorry for the problems with your water today. We’ve fixed the burst water main and you’ll see your water flowing back to normal soon.

Appearance of your water

If your water is discoloured or cloudy, don’t worry this is normal. We know it doesn’t look nice, but it’s not harmful and you can help by running your cold tap until it’s clear. To find out more, please click here.

We updated this message at 10:35 and we'll remove it after 14:35

What’s happened so far?

Friday 4th April 2025

(10:30) Repairs completed, water restoring to all properties.

(10:05) Our team are digging down to expose the burst, once they have reached and exposed it, they will clamp it to complete the repairs.

(10:00) Our technician has throttled the mains, customers within this zone may be experiencing low pressure, see streets affected above.

(08:30) Road closure is being set up.

(05:00) The technician is now flushing the main.

(04:50) Our technician is now taking samples from the main.

(04:15) We have been made aware of a burst main which may be causing no water and/or low pressure. Our repair team and traffic management are on their way to site.