Thursday 20th March 2025

Your water is back on

We’re really sorry for the problems with your water today. We’ve fixed the burst water main and you’ll see your water flowing back to normal soon.

Appearance of your water

If your water is discoloured or cloudy, don’t worry this is normal. We know it doesn’t look nice, but it’s not harmful and you can help by running your cold tap until it’s clear. To find out more, please click here.

We updated this message at 17:45 and we'll remove it after 08:00 on Friday 21st March 2025

What's happened so far?

(17:40) Repairs complete, water restoring to all properties.

(16:50) Our team had repaired this but unfortunately the repairs did not hold, our technician has throttled the mains back in in order for further repairs to take place. Customers within this zone may experience low pressure and no water.

(13:40) The valve was re opened meaning all customers water should be returned.

(13:30) Our technician has been made aware that some customers may be experiencing no water, he is going to check all valves to make sure that water will be restored to those affected by this.

(12:30) Mains had to be throttled further more, customers within this zone, may experience low pressure, please check the streets affected above list.

(12:55) Team digging down to the mains burst, mains to remain throttled for the dig and repairs.

(09:00) Our technician has throttled in the mains burst, customers within this zone may experience low pressure.

(08:25) Technician on route to investigate mains burst reported.