Monday 13th January 2025

Possible low pressure

We’re really sorry you are experiencing low water pressure. We’ve been made aware of a burst water main on Park Lane which may be causing this.

What we’re doing

Our technician is on their way to your area to investigate and get your water flowing again soon.

What you can do

Until we’ve sorted this, please avoid using your:

• Washing machine
• Dishwasher
• Electrical appliances that use water

If you still have water, we recommend you put some in your kettle or fridge for drinking in case your water needs switching off for the repair.

We’re really sorry about this, we’re working to get your water back to normal as soon as possible.

We added this message at 17:00 and we'll update it again once we have more information.

(16:40) A burst main has been identified and repairs have started

(17:00) Traffic management is being set up

(19:30) We do not expect customers to notice a drop in pressure at this time.