Monday 13th January 2025

Your water is back on

We’re really sorry for the problems with your water today. We’ve fixed the fault at your local pumping station and you’ll see your water flowing back to normal soon.

Appearance of your water

If your water is discoloured or cloudy, don’t worry this is normal. We know it doesn’t look nice, but it’s not harmful and you can help by running your cold tap until it’s clear. To find out more, please click here.

We updated this message at 14:30 and we will keep it on here whilst we are monitoring the pumping station.

What's happened so far?

Monday 13th January 2025

(23:00) Production technician on route to investigate.

(23:25) Production technician confirmed no issues with the booster, requested for another technician to attend to check the valves.

Tuesday 14th January 2025

(01:35) Technician has arrived and team will check for possible airlocks/broken valves.

(02:25) A bypass has been put into place to restore the water.

(03:05) Technicians have confirmed all valves are operational.

(05:20) Supply has been restored to all areas affected.