Tuesday 14th January 2025

Your water is back on

We’re really sorry for the problems with your water today. We’ve fixed the third party damage and the burst mains and you’ll see your water flowing back to normal soon.

Appearance of your water

If your water is discoloured or cloudy, don’t worry this is normal. We know it doesn’t look nice, but it’s not harmful and you can help by running your cold tap until it’s clear. To find out more, please click here.

We updated this message at 17:35 and we'll remove it after 08:00 on Wednesday 15th January 2025

What's happened so far?

(12:00) We've been made aware of a third party hitting our pipes, a team has been dispatched to site.

(13:15) Technician to shut mains for repairs to take place.

(15:25) Repairs have been completed, water is starting to restore.

(15:45) Mains burst on re-charge, team starting repairs.

(16:40) Mains had to be shut to allow repairs.

(17:30) The mains has been repaired.