Thursday 23rd January 2025

No water/Low Pressure

We’re really sorry if you have had no water or lower water pressure than normal. We were made aware of a fault at your local pumping station which may have been causing this.

To find out if your street was affected, please click here 

What we’re doing

The rezone has now been removed and all customers are now being fed from the pumping station as normal. All customers are now expected to be back to normal water pressure, however, we will be monitoring this to ensure water remains restored to normal.

What you can do

Until we’ve sorted this, please avoid using your:

• Washing machine
• Dishwasher
• Electrical appliances that use water

If you still have water, we recommend you put some in your kettle or fridge for drinking in case your water needs switching off for the repair.

We’re really sorry about this, we’re working to get your water back to normal as soon as possible.

We added this message at 18:35 and we'll update it again as soon as we know more

What’s happened so far

(16:20) A rezone has been put in place to restore water, however, customers may still experience no water or lower water pressure than normal during peak demand

(16:10) We have been made aware of a fault at your local pumping station which could be causing no water/low pressure