Saturday 1st March 2025

Your water is back on

We’re really sorry for the problems with your water today. We’ve fixed the broken valve and you’ll see your water flowing back to normal soon.

Appearance of your water

If your water is discoloured or cloudy, don’t worry this is normal. We know it doesn’t look nice, but it’s not harmful and you can help by running your cold tap until it’s clear. To find out more, please click here.

We updated this message at 15:35 and we'll remove it after 19:35

What's happened so far?

(15:30) Repair has been completed, mains recharged and all customers are back in supply. Flushing of the mains is commencing now, this should have no impact on your supply.

(14:45) Our technician had to shut the mains in order for the repairs to continue, customers within this zone may experience no water, please see streets affected above.

(13:30) Technician has confirmed that a rezone is not possible, as this may increase the pressure and could cause a mains burst, a shut will be put into place instead.

(12:40) Team on site have requested a rezone of the water to carry on with the repairs, a technician is on route, if a rezone is required then customers within the zone, may experience low pressure.