Monday 3rd March 2025

Your water is back on

We’re really sorry for the problems with your water today. We’ve fixed the broken valve and you’ll see your water flowing back to normal soon.

Appearance of your water

If your water is discoloured or cloudy, don’t worry this is normal. We know it doesn’t look nice, but it’s not harmful and you can help by running your cold tap until it’s clear. To find out more, please click here.

We updated this message at 16:05 and we'll remove it after 08:05 on Tuesday 4th March 2025

What’s happened so far?

Monday 3rd March 2025

(16:00) Repairs completed, mains unthrottled, all customers are back in supply at normal pressure.

(15:25) Our team are bolting up the mains, ETA of completion is around one hour.

(13:55) Our technician has throttled the mains, all customers are still in supply, albeit at low pressure.

(13:25) Our team on site have requested a throttle or shut of the mains to carry on with the works, a technician has been dispatched.