Friday 21st February 2025

Your water is back on

We’re really sorry for the problems with your water today. We’ve fixed the burst water main and you’ll see your water flowing back to normal soon.

Appearance of your water

If your water is discoloured or cloudy, don’t worry this is normal. We know it doesn’t look nice, but it’s not harmful and you can help by running your cold tap until it’s clear. To find out more, please click here.

We updated this message at 14:05 and we'll remove it after 18:05

What's happened so far?

(14:00) Repairs and flushing completed, water restored to all properties.

(12:40) Mains have been recharged and our technician is flushing the mains.

(12:30) The mains are being recharged.

(11:50) A clamp was fitted to cure the leak, however, this did not hold an another clamp needs to be fitted.

(11:10) The mains have been shut as the throttle was not sufficient enough, customers within the shut will have no water.

(10:55) The mains have been throttled to allow for the repairs to continue, customers within this zone may experience low pressure.

(10:25) Team on site have requested a shut of the mains to carry on with the repairs, a technician is on route.