Tuesday 28th January 2025

Your water will be back on

We’re really sorry for the problems with your water. We’ve fixed the burst water main and you’ll see your water flowing back to normal soon.

Appearance of your water

If your water is discoloured or cloudy, don’t worry this is normal. We know it doesn’t look nice, but it’s not harmful and you can help by running your cold tap until it’s clear. To find out more, please click here.

We updated this message at 08:20 and we'll remove it after 10:20

What's happened so far

Tuesday 28th January 2025

(21:40) Water samples are complete

(20:50) Water samples are being taken 

(17:20) The team are awaiting the correct fittings to be delivered on site, all customers should have water as of 18:05, further updates to follow.

(14:40) We may need to shut the main in order to complete repair works. We are also liaising with our water quality team regarding flushing of the main

(13:00) Our technician has confirmed third party damage to one of our assets

(12:00) Thechnician is on their way to investigate after a number of no water calls in the area