15th January 2025

What we’re doing

Our repair team has arrived on Hare Street Road and are now digging to expose the burst pipe. We should know how long this will take us to repair once we have exposed the pipe.

What you can do

Until we’ve sorted this, please avoid using your:

• Washing machine
• Dishwasher
• Electrical appliances that use water

If you still have water, we recommend you put some in your kettle or fridge for drinking in case your water needs switching off for the repair.

We’re really sorry and we’re working hard to get your water flowing again soon.

We updated this message at 11:00 and we'll update it again after 13:00

What's happened so far

(07:50) JCB en route to burst

(11:00) Repair team have started to excavate the burst with diggers