Wednesday 20th November 2024

Low water pressure in Romford

We're really sorry you are experiencing lower water pressure than usual. We've been made aware of a booster failure due to a faulty cable.

To find out if your streets affected, please click here

What we’re doing

Our technician has identified a power failure in your area which may have caused the pumping station to switch off. We’re working with UK Power Network to get this back up and running as soon as possible.

Your water pressure should be back to normal soon. We’re really sorry about this and thank you for your patience.

What you can do

Until we’ve sorted this, please avoid using your:

• Washing machine
• Dishwasher
• Electrical appliances that use water

If you still have water, we recommend you put some in your kettle or fridge for drinking in case your water needs switching off for the repair.

We updated this message at 18:35 and we'll update it again once we receive a further update on Thursday 21st November 08:00.

What's happened so far

(00:40) Our technician has identified a power failure and is working with UK Power Network to get this back up and running as soon as possible.

(05:15) UK Power Network have advised that due to the location of their cable they are struggling to repair the faulty cable.

(09:20) UK Power Network have suggested restoration of power to be between 12:00-12:30.

(11:30) UK Power Network have advised they are now looking at 13:30 for the power restoration.

(13:40) UK Power Network have advised they are now looking at 14:30 for the power restoration.

(14:40) UK Power Network have advised they are now looking at 17:30 for the power restoration.

(16:00) UK Power Network have advised restorial work TBC.