Tuesday 19th November 2024

Low water pressure in Sawbridgeworth

We’re really sorry you are experiencing lower water pressure than usual. We’ve been made aware of a burst water main on Crofters which may be causing this.

What we’re doing

Our repair team are en route to Crofters to continue the repair on the burst water main. As soon as we know how much longer this will take, we’ll let you know.

We’re really sorry for the disruption. We’re working hard to get your water flowing again soon.

What you can do

Until we’ve sorted this, please avoid using your:

• Washing machine
• Dishwasher
• Electrical appliances that use water

If you still have water, we recommend you put some in your kettle or fridge for drinking in case your water needs switching off for the repair.

We’re really sorry about this, we’re working to get your water back to normal as soon as possible.

We added this message at 22:25 and we'll update it again after 08:00 Wednesday 20th November

What's happened so far

(11:35) We've been made aware of a burst and a technician on route to investigate

(12:16) Team have located burst and confirmed it is on the mains

(13:09) Team awaiting for traffic management to arrive and set up so digging can commence

(13:55) Due to not being able to successfully set up traffic management the team will be returning later on tonight to get this repaired

(16:35) Repair team made aware traffic management is now able to be set up

(18:45) Customer Service Technician en route to support with repair

(21.25) Our technicians are recharging the main & flushing