Moving home

We are here to make your move easy. It takes just 5 minutes to tell us online.

Not sure if we're your water company? Visit WaterUK and enter your postcode to find out.

I'm moving into the area and need to open an account.

I'm an Affinity Water customer and I'm moving home.

I'm moving out of the area and need to close my account.

Manage your properties online.

Click the button below to chat to us or add our number 07745 659300 to your phone (WhatsApp text messaging only).

We're available to chat between 8am-6pm Monday to Friday.

Having your customer number ready helps us get your enquiry sorted quickly. You can find it on your bill or by logging into My Account.

Frequently asked questions