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Interruption to your water supply - Naphill - HP14

Thursday 19th September 2024

timeline-image-restoring

Your water will be back on 

We’re really sorry for the problems with your water today. We’ve fixed the burst water main and you’ll see your water flowing back to normal soon.

Appearance of your water

If your water is discoloured or cloudy, don’t worry this is normal. We know it doesn’t look nice, but it’s not harmful and you can help by running your cold tap until it’s clear. To find out more, please click here.

We updated this message at 10:10 and we'll remove it after 14:10


Timeline of events

09:31am on 19/09 - fulushing is complete and your water should return back to normal.

03:57am on 19/09 - both repairs are complete. Flushing has now started.

02:36am on 19/09 - burst repaired, however a second burst occured when water was being turned back on

00:20am on 19/09 - main water supply shut to facilitate repair works, which should take no longer than 3 hours.

03:50am on 18/09 - Works aborted due to additional fittings required to complete the repair.

00:20am on 18/09 - We reduced water supply to allow our team to work on reparing the burst water main

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