Sign up for paperless billing

It's the quickest and most secure way to view your bills

Did you know it takes around 8.5 million litres of water to produce the paper we use for bills each year? Let's all work together to reduce our impact on the environment and switch to paperless today.

The benefits of paperless bills

Save time

We’ll let you know by email as soon as your bill is ready to view online. Just log in to see all your bills from the last two years in one place.

Less clutter at home

We’re sure you’ll love having less paperwork to handle at home, simply view your bill in your My Account & download a PDF version. You can always print it out if you need a paper version.

Manage your payments whenever you want

Amend your payment details or Direct Debit and even download a statement of your account at any time.

Saving paper

You’re doing your bit for the environment by saving paper from both the bill and envelope!

How to switch to paperless billing

If you already have a My Account, log in and go to Update My Details, then under the Ownership Status section untick opt-out of receiving paper bills.
If you don't have a My Account, simply register with your customer number (found on your bill) and email address, it only take a few minutes!

Understanding your bill

Set up a direct debit

Get financial help if you're struggling to pay

Account

Emergencies & works

Water advice

Save Water

Homeowner & builders

Self-Lay & NAV

Investors & Suppliers

Go paperless with your water bill