Interruption to your water supply - Shepperton - TW17
Thursday 27th February 2025
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Your water should be back on
We’re really sorry for the problems with your water today. We’ve fixed the burst water main and you’ll see your water flowing back to normal soon.
Appearance of your water
If your water is discoloured or cloudy, don’t worry this is normal. We know it doesn’t look nice, but it’s not harmful and you can help by running your cold tap until it’s clear. To find out more, please click here.
We added this message at 11:00 and we'll remove it after 15:00
What's happened so far
(10:45) Water has been restored, the technicians are onsite now fushing the pipes to reduce sediment in your water.
(10:20) The main will be throttled which will cause low pressure, if the repairs are unsuccessful while throttled a shut will be required.
(09:50) Technician on site to investigate, requested a shut of the mains to do the repair.