We offer flexible payment plans to suit your needs, making it easier to manage your payments. Choose from Direct Debit, continuous card payments, or PayPoint card to pay your instalments.
Need to know more about your bill? We have a simple guide to help you understand your bill in more detail. Learn more about why prices are going up and the financial support we offer.
We're here to make your move easy. Whether you’re a new customer, already a customer or a landlord, it takes just five minutes to tell us online where you’re moving to.
Help & Support
We supply high-quality drinking water to 3.9 million customers. From finding and fixing leaks fast, to reducing what we take from the environment, we're doing everything we can to save water
My Account
"My Account" is the quickest and easiest way to stay on top of your water bills.
Your Water
Small problems like a dripping tap, a leaking pipe, or a damp patch on your ceiling can lead to costly repairs if left unchecked. Our new FREE Leak Visit service is here to fix leaks, big or small.