Installation requirements

If you choose to appoint an approved underground installer, we will require the following information:

1. A copy of the approved contractor certificate (WIAPS or equivalent).
2. A photo which shows that the pipework has been laid to the agreed point at boundary as per your survey drawing. The pipe must be capped at the end to prevent contamination. The cap should be visible in the boundary photo if possible, or a separate close-up photo can be provided. example photo

If you choose not to use an approved underground installer to install your pipework, we require a few more photos in order to assess compliance:

• A photo of your pipe at a depth of 750 – 850mm. We need to see the finished ground level with respect to the depth of the pipe. example photo
• A photo that there is a stop tap installed internally. example photo
• A photo to show that you have added ducting/insulation through/under the wall. example photo

View our ‘Are you ready for connection?’ document.

If you choose to appoint an approved plumber or groundworker, we will require the following information:

1. A copy of the approved contractor certificate (WIAPS or equivalent).
2. A photo which shows that the pipework has been laid to the agreed point at boundary as per your survey drawing. The pipe must be capped at the end to prevent contamination. The cap should be visible in the boundary photo if possible, or a separate close-up photo can be provided.example photo
3. A photo which shows all the new services marked up with the address or plot number of the property to which the water is being supplied.example photo

If you choose not to use an approved underground installer to install your pipework, we will require a few more photos in order to ensure that your site is ready for connection:

• A photo of your pipe at a depth of 750 – 850mm. We need to see the finished ground level with respect to the depth of the pipe. An example photo is below.  example photo
• A photo to show your pipes are the correct material.
• Blue Medium Density PolyEthylene (MDPE):  example photo
• Barrier Pipe: example photo
• A photo that there is a stop tap installed internally.  example photo
• A photo to show that you have added ducting/insulation through/under the wall. example photo

View our ‘Are you ready for connection – multiple connections?’ document.

If you choose to appoint an approved plumber or groundworker, we will require the following information:

1. A copy of the approved contractor certificate (WIAPS or equivalent).
2. A photo which shows that the pipework has been laid to the agreed point at boundary as per your survey drawing. The pipe must be capped at the end to prevent contamination. The cap should be visible in the boundary photo if possible, or a separate close-up photo can be provided.example photo

If you choose not to use an approved groundworker or plumber to install your pipework, we will require a few more photos in order to ensure that your site is ready for connection:

For a properties with bulk supply and internal meters, you need to show us you have example photos and/ or WIAPS certificate. See below for examples of the photos we require.

• A photo of your pipe at a depth of 750 – 850mm. We need to see the finished ground level with respect to the depth of the pipe.  example photo
• A photo to show your pipes are the correct material.
• Blue Medium Density PolyEthylene (MDPE):  example photo
• Barrier Pipe:  example photo
• You have installed and internal manifold arrangement (1.5inch BSP labelled internal meter carriers) as per our design specification and the meter housings have been installed. Here is a good example of an internal manifold housing ready for Affinity Water to screw in meters. (With all services being labelled). example photo
• A photo to show that you have added ducting/insulation through/under the wall. example photo

View our ‘Are you ready for connection – bulk supplies?’ document.