Updating your details online is simple, from My Account you can:
- Update your contact details
- Correct how your name appears on a bill
- Add someone to your bill, such as your partner or housemate
- Tell us you’re moving home
Not yet registered?
You can register today with your customer reference number. You’ll find it at the top of your bill.
Chat to us via WhatsApp
Click the button below to chat to us or add our number 07745 659300 to your phone (WhatsApp text messaging only).
We're available to chat between 8am-6pm Monday to Friday.
Having your customer number ready helps us get your enquiry sorted quickly. You can find it on your bill or by logging into My Account.