If you need us to help you in finding your external stop tap or meter, please complete the fields below and a member of our team will get back to you.
Fields marked with * are mandatory.
Please provide at least one telephone number for us to contact you, if we need to. This can be either a landline or a mobile, so if you only have a mobile number, then please enter it in the first box and ignore the second.
Data protection: The information you provide may be used by Affinity Water to provide you with water services, give you information about your water supply and manage your account; including the collection and recovery of charges. We also collect charges on behalf of Thames Water and Anglian Water who provide sewerage services in our supply area. Read our full privacy policy.