In some areas we have problems with bogus callers, pretending to be from a water company. Here are some simple tips to keep yourself and your family safe.
- Before you ever let anyone into your house always ask to see ID.
- If we do come to your property, we will be in uniform and we will never ask to go upstairs.
- If you're worried, always ask to check the ID again. Genuine callers will never mind waiting while you call their office.
- Join our Priority Services register either online or over the telephone. This way you can set up a password to ask us to quote when we come to your door, to make you feel more secure.