Home Projects

New Builds and Renovations

Getting water to your home is kind of like connecting the dots. Typically, we start by linking up a service pipe from our larger water main to the boundary of your property.

If you're in a bustling neighbourhood, you'll usually find this main right beneath the road or footpath, just waiting to be your water lifeline. But, if you're out in the countryside, that main might be a bit further away, so we'd need to lay a longer service pipe.

When it comes to a brand-new property, it's important that it has its very own water supply. Usually, we connect it using a standard 25mm connection to our water main to make sure your new home has all the water it needs! With this setup, you can expect a minimum flow rate of up to 9 litres per minute and at 10 metres/head (or 1 bar) of pressure at the boundary stop tap.

You might need a new or replacement water supply when:

• You're building a fresh start/new property on an empty piece of land
• You're knocking down an old property and building something new
• Those aging pipes need an upgrade, especially if they're made of materials like lead or galvanized metal
• Your water needs have grown, and you need a bigger connection
• You want to change how the water pipe gets to your place from the nearby road
• Your property currently shares a water supply with others, and you'd like your very own
• You're dividing a single property into multiple ones.

Estimate my costs

When you send us an application, you will be charged a small fee. The application fee covers the cost of our site survey so we can provide you with a robust quote for your project. Application fees vary per type you can find the cost to apply clicking below.

If you'd like to get an estimate of your overall cost without applying, you can use our handy estimated my project cost calculator below. We also offer a free video application that you can record at your own convenience using a mobile device. Our team can then use your recording to provide you with a desktop estimate for your project.  If you would then like to progress to a full application, we will complete the information required on the customer portal for you.

How to Get Your Water Flowing

You've got your cost estimate, and you're all set to make it official! In this section, we'll walk you through the application process with helpful step-by-step guides. We'll also highlight important considerations for connecting your properties. Let's make this happen together!

Before you dive in, take a moment to decide if you want your property to be water efficient – doing so can earn you a great discount if you let us know upfront! Plus, understanding if you need a fire supply is crucial for your property. If you're working on a business property, think about which retailer suits you best. And when you're at the finish line, consider teaming up with an approved plumber to save a little bit more. We're here to help you make the best choices every step of the way!

Your Easy Guide to Getting Your Water Connection

Get the lowdown on your water connection with our easy-to-follow guide. Check out our '5 Steps to Connection' document for a quick and breezy walkthrough!