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Are you tired of sifting through paper bills or spending time on the phone?

"My Account" is the quickest and easiest way to stay on top of your water bills. Enjoy the convenience of managing your account anytime, anywhere, with just a few clicks.

Not registered yet?

It only takes a few minutes. All you'll need to do is fill out your details, including your customer number which you can find at the top of your bill.

Why you should manage your account online

Stay on top of your water bill

Instantly view your bills or download a statement, manage your payments, pay your water bill easily and keep track of your usage to help you save water and money.

Log in or register

Easily update your details

Updating your details is easy, you can:

  • Change or add new contact details
  • Correct how your name appears on your bill
  • Add someone to your bill like your partner or housemate
  • Tell us you're moving home
  • Go paperless and get your bills by email

Need to update your direct debit? Simply log in to My Account, where you can change your payment date and update your bank details quickly and easily.

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