Road Closure - Stanmore - HA3/HA7
Thursday 24th July 2025
Road closures
Following on from the mains burst on The Highway on Thursday 24th July 2025, we have completed all of our repairs and all customers are back in full supply.
What we’re doing
Works have continued over the weekend to clear leftover debris and water from the area, clean ups where possible have taken place and we continue to work on getting the road surface and footpaths reinstated over this week and next.
Road closure update
Due to the significant damage caused by the burst, The Highway will remain closed until Monday 4th August 2025 to allow for repairs to the roads and footpaths to be completed to the appropriate standard.
We're sorry about the disruption and any delays this has caused, and we’re doing everything we can to get this back to normal as quickly as possible.
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We've updated this message at 10:55 on Friday 1st August 2025 and we'll update it again once we have more information.
What's happened so far?
Friday 1st August 2025
(10:50) The repair works should be completed by Monday 4th August 2025.
Monday 28th July 2025
(15:35) The shut valves have been re-opened, all customers are back in full supply of water.
(13:15) The valve samples have passed and a technician has been dispatched to open the shut valves back up.
(10:50) We are still awaiting the results of the samples taken from the shut valves, due to the significant damage caused by the burst, The Highway will remain closed into next week to allow for repairs to the roads and footpaths to be completed to the appropriate standard.
Friday 25th July 2025
(17:45) Flushing is being carried out as Fire Hydrant has now been fitted.
(16:10) All customers had their water supply restored, however some may be experiencing low pressure especially during peak times.
(14:45) Update regarding traffic management: The partial closure on College Hill Road has been lifted, we may need to put this back up at a later time. Kenton Lane is clear of all debris, the footpaths have been jet washed and they have a road sweeper to do a final sweep of the road. Once this has been done the road will be opened, which is estimated to be at about 17:00 today. The Highway will remain closed due to working on the Burst.
(11:20) Repairs are still ongoing, the team are awaiting fittings to arrive onsite.
(04:30) We are currently installing a fire hydrant, still awaiting a mini digger. Pressures are currently stable.
(02:20) The clean up on Kenton Lane requires a mini digger to clear up the large lumps clay which the sweeper can not clear, with the road not being cleared the road closure will remain in place from The Highway, Kenton Lane and College Hill Road.
(00:00) Repairs have started.
Thursday 24th July 2025
(23:00) Road closure on The Highway and working to clear the area overnight from debris.
(22:00) A rezone is in place so all customers should have their water supply back on.
(19:55) The burst main has now been isolated, customers within this shut will have no water, please see the streets affected above. Our technicians have identified a valve to rezone that part of the shut, once the rezone has been implemented, all customers who are in the shut zone will see their water restore, albeit at lower pressure. We do not have an ETA on this as of yet.
(18:35) Our technicians have shut two valves and the pressure is starting to restore to the wider area.
(17:45) Our technicians ETA is 10 minutes.
(17:00) Our loggers are showing a pressure increase in your area, indicating a potential burst, two technicians are on route to investigate.